Delivery
Delivery of parcels weighing 10kg and below will sent be via Royal Mail 24hr or 48hr tracked. These services cover the whole of the UK. Please note that these services count down from time of posting, not time of ordering and handling time may vary according to packing requirements. You will be notified when your order is dispatched.
Packaging
Wherever possible we use eco-friendly, recyclable and recycled packaging. This includes boxes, wrapping and stuffing. We also reuse boxes and other packaging, such as bubble wrap and packing peanuts, in an effort to reduce our carbon footprint.
Age Verification
When ordering gift sets of individual items that contain alcohol, you will be required to select the 'Age Verification' delivery method.
Chilled Foods
Any items which contain chilled foods must be sent using a 24 hour delivery option to ensure food safety. We cannot take responsibility for the condition of gift sets containing chilled products if the recipient is not available to accept the delivery at the scheduled delivery time.
Hampers with chilled packaging will only remain effective until delivery; the responsibility of the refrigeration thereon lies with the recipient.
CHILLED PRODUCTS CAN ONLY BE DISPATCHED MONDAY - THURSDAY
Local collection - This is free of any delivery charge & an option we offer for those customers who live nearby and would prefer to come and pick up their order. All local collections must be by prior arrangement only & take place during normal working hours. Please either email thelancashiregiftcompany@gmail.com or telephone on 07971 047817 to make an arrangement for collection of your order. We cannot guarantee your order will ready & that we will be available unless you have arranged a day & time with us in advance.
Collection Address: Unit 5 Albion Mill, Burnley Road East, Waterfoot, Rossendale BB4 9DF
Summary
- Parcels between 0kg and 10kg will be sent via Royal Mail 24hr tracked service but please be aware that they are not currently guaranteeing delivery times
- There is an option for you to select 'Next Day' delivery with Fed Ex
- Chilled goods can only be dispatched Monday-Thursday as we don't want to send them out on a Friday for health & safety reasons (as they will be stored in a sorting depot over the weekend).
- Please enter your preferred date at the checkout and watch out for any emails from us to confirm or in case there are any issues with that date