**Open for business, although some products may become temporarily unavailable during the Coronavirus lockdown . There may be delays in delivery times to some areas due to employee absence and increased demand. Please expect Royal Mail deliveries to take longer than usual. Many thanks for your understanding **
Delivery of parcels weighing 2kg and below will sent be via Royal Mail Tracked & signed for. This service covers the whole of the UK. You will have a choice of:
24hr tracked & signed for (when ordered before 12 noon) or 48hr traced & signed for (when ordered before 12 noon). Please note that the 24hr and 48hr counts down from time of posting, not time of ordering and handling time may vary according to packing requirements. You will be notified when parcel is dispatched.
Parcels weighing above 2kg and below 15kg will be sent next day via APC (when ordered before 12 noon) apart from some remote areas. (See below).
Remote areas -
If you live in a remote area and your postcode area appears below, for parcels above 2kg, use Parcel Force. Please be aware that delivery to remote areas may take longer and that Saturday deliveries will incur extra charges and will need to be arranged with us in advance..
BT-BT17, BT18, BT1-24, DO, JE, GY1-8, GY9, AB41, AB51-52, IV1-20 IV25, IV30-37, IV63, PH15-26, PA21-35, PA37-39, FK17-21, PH32, PH49-50, AB37-38, AB42-45, AB53-56, IV21-24, IV26-28, IV0, IV52-54, PA40, PH30-31, PH33-41, KW1-14, PA36, PA80, HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49,PA60-88, PH42-44, ZE1-3, PO30-PO41, IM
Any items which contain chilled foods must be sent using a 24 hour delivery option to ensure food safety. Our courier will require a signature on delivery and we cannot take responsibility for the condition of gift sets containing chilled products if the recipient is not available to accept the delivery at the scheduled delivery time.
Hampers with chilled packaging will only remain effective until delivery; the responsibility of the refrigeration thereon lies with the recipient.